More Than Just Chat. The Smart LiveChat Alternative.
LiveChat is great for chatting, but that's all it does. Chateta gives you AI auto-reply, a knowledge base, and a unified inbox, all in one platform.
Why Switch from LiveChat?
Chat-Only, No AI Auto-Reply
LiveChat is a chat tool, period. There's no built-in AI to automatically answer customer questions. Every message needs a human agent.
Expensive Per-Agent Pricing
LiveChat costs $20-59/agent/month. A small team of 5 agents can easily cost $200+/month with no AI automation to reduce workload.
Requires Additional Products
Need AI? Buy ChatBot ($52+/mo). Need a knowledge base? Buy HelpDesk ($29+/agent/mo). The costs stack up quickly across separate products.
No Knowledge Base Integration
LiveChat can't leverage your documentation to help customers. Agents must manually search and paste answers, slowing response times.
Chateta vs LiveChat
See how Chateta compares feature by feature.
| Feature | Chateta | LiveChat |
|---|---|---|
| Free Tier | ||
| AI Auto-Reply (RAG) | ||
| Starting Price | Free / €25/mo | From $20/agent/mo |
| Knowledge Base | Separate product (HelpDesk) | |
| Live Chat Widget | ||
| Team Inbox | ||
| WooCommerce Integration | ||
| AI Chatbot Included | Separate product (ChatBot) | |
| All-in-One Platform | ||
| No Per-Agent Pricing |
Why Teams Choose Chateta
AI + Chat in One Platform
No need to buy separate products. Chateta includes live chat, AI auto-reply, knowledge base, and team inbox in a single subscription.
Let AI Handle the Repetition
Chateta's AI auto-reply resolves common questions automatically, freeing your agents for conversations that truly need a human touch.
No Per-Agent Fees
Chateta Pro includes 10 team members for €25/mo. LiveChat charges per agent, so a team of 5 costs $100-295/mo.
Knowledge-Powered Support
Build your knowledge base and the AI uses it to answer questions. LiveChat can't do this without buying separate products.
Transparent, Affordable Pricing
No per-agent fees. No per-resolution charges. No surprises.
Free
€0 forever
- 1 chat widget
- 100 AI replies/mo
- 1 team member
Pro
€49 €25/mo
- Unlimited widgets
- 5,000 AI replies/mo
- 10 team members
Ultra
€199 €99/mo
- Everything in Pro
- 40,000 AI replies/mo
- 50 team members
Frequently Asked Questions
Does Chateta replace LiveChat completely?
Yes. Chateta includes a full live chat widget plus AI auto-reply, team inbox, and knowledge base. It replaces LiveChat, ChatBot, and HelpDesk with one product.
Can my agents still chat manually with customers?
Absolutely. Chateta supports both AI auto-reply and live agent chat. The AI handles what it can, and smoothly hands off to human agents when needed.
How much will I save compared to LiveChat?
A team of 5 on LiveChat Team plan costs $295/month. Add ChatBot ($52/mo) and HelpDesk ($145/mo for 5 agents) and you're at $492/month. Chateta Pro is €25/month with everything included.
Does Chateta have a chat widget I can customize?
Yes. Chateta's chat widget is fully customizable. Match your brand colors, set welcome messages, upload your logo, and choose when and where it appears.
Is there a free plan to test Chateta?
Yes. Chateta's free plan includes 1 chat widget, 100 AI replies/month, and 1 team member. That's enough to experience the full product before upgrading.
Ready to Transform Your Customer Support?
Start resolving tickets faster, reduce your team's workload, and keep customers happier. All from one inbox.
Free plan available. No credit card required.