Turn Every Customer Conversation Into a Solved Ticket
AI chat widget, unified team inbox, and smart auto-replies, powered by your knowledge base. Set up in 5 minutes, resolve 70% of queries automatically.
Customer Support Shouldn't Be This Hard
Most teams are stuck with slow, fragmented tools that frustrate customers and burn out agents.
Without Chateta
- Customers wait hours (or days) for a reply
- Support team drowning in repetitive questions
- Conversations scattered across 5+ channels
- No AI, so every question needs a human
- Knowledge locked in docs no one reads
With Chateta
- AI answers 70% of questions instantly
- Team focuses on complex, high-value issues
- All channels unified in one inbox
- RAG-powered AI trained on your data
- Knowledge base works 24/7 for you
Live in Under 5 Minutes
No complicated setup wizards. No week-long onboarding. Three steps and you're live.
Train Your AI
Upload your knowledge base: FAQs, product docs, help articles. The AI indexes everything in minutes.
Add the Widget
Paste a single code snippet on your site. Works with any platform: WordPress, Shopify, custom builds.
<script src="https://widget.chateta.com/embed.js" data-token="your-token"></script> Go Live
Your AI starts answering customer questions instantly. Route complex issues to your team automatically.
Everything You Need to Delight Customers
From AI-powered chat to team collaboration, one platform to handle it all.
AI Chat Widget
A beautiful, customizable chat widget that lives on your website. Match your brand colors, set welcome messages, and let AI handle the first response.
Learn moreUnified Team Inbox
WhatsApp, Messenger, Instagram, and email, all in one place. Assign conversations, add internal notes, and never miss a customer message.
Learn moreAI Auto-Reply (RAG)
Powered by your knowledge base, the AI gives accurate, contextual answers. It learns from your docs, FAQs, and past conversations.
Learn moreKnowledge Base
Build a self-service help center your customers will love. Organize articles, upload docs, and let the AI use it all to answer questions.
Learn moreWooCommerce Integration
Connect your WooCommerce store and let the AI look up orders, track shipments, and answer product questions, all automatically.
Learn moreTeam Management
Invite your team, assign roles and permissions, route conversations to the right agent, and track performance with built-in analytics.
Widget Settings
LiveYour Brand, Your Widget, Your Rules
A beautiful, customizable chat widget that fits naturally into your website. No ugly third-party branding.
- Match your brand colors, fonts, and style
- Custom welcome messages and greetings
- Configurable position and display rules
- Mobile-optimized responsive design
- Auto-reply with AI before human handoff
Every Channel. One Inbox. Zero Chaos.
Stop juggling tabs. WhatsApp, Messenger, Instagram, email, and website chat, all flowing into a single, beautiful inbox.
Team Inbox
12 openI need to change my shipping address for order...
Do you offer bulk discounts for teams of 50+?
The integration guide was really helpful, thanks!
Can you send me the invoice for last month?
We offer a 30-day money-back guarantee on all Pro plans. If you're not satisfied, email us at [email protected] within 30 days of purchase for a full refund.
Yes! You can upgrade anytime. We'll prorate the difference for the remaining billing period. The upgrade takes effect immediately.
AI That Actually Knows Your Business
Not a generic chatbot. Chateta's AI reads your knowledge base in real-time and gives accurate, sourced answers your customers can trust.
- Retrieval-Augmented Generation (RAG), grounded in your data
- Learns from your docs, FAQs, and product info
- Provides accurate answers with source citations
- Smooth handoff to humans when confidence is low
- Gets smarter as you add more knowledge
Connect All Your Channels
Bring every conversation into one place. Chateta integrates with the tools your customers already use.
Messenger
Connect your Facebook page and manage Messenger chats.
Reply to Instagram DMs without leaving your dashboard.
Forward your support email and manage it from the inbox.
WooCommerce
Look up orders, track shipments, and answer product questions.
WordPress
One-click plugin install for any WordPress site.
Shopify
Native Shopify integration for your storefront.
Slack
Get notifications and respond to chats in Slack.
Send & receive WhatsApp messages directly from your inbox.
See Chateta in Action
Try our AI chat widget right here. It's trained on Chateta's own knowledge base. Ask it anything.
Live widget will load here
The Chateta widget will appear when you scroll to this section
Simple, Transparent Pricing
Start free. Upgrade when you need more power. No hidden fees, no surprises.
Launch Special - 50% Off All Plans!
Lock in this price forever
Free
Perfect for trying out Chateta on a single website.
- 1 chat widget
- 100 AI replies / month
- 1 team member
- Basic customization
- Email support
Pro
billed €240 yearly
For growing teams that need multi-channel support.
- Unlimited widgets
- 5,000 AI replies / month
- 10 team members
- All channels (WhatsApp, Messenger, etc.)
- WooCommerce integration
- Custom branding
- Priority support
Ultra
billed €948 yearly
For large teams with advanced security and scale needs.
- Everything in Pro
- 40,000 AI replies / month
- 50 team members
- SSO / SAML
- Custom AI training
- SLA guarantee
- API access
- Dedicated account manager
Enterprise
For organizations that need tailored solutions, dedicated infrastructure, and premium support.
- Unlimited AI replies
- Unlimited team members
- Custom AI training & fine-tuning
- SSO / SAML
- SLA guarantee
- API access
- Dedicated account manager
- Custom integrations
- On-premise deployment option
Loved by Support Teams
See what our customers are saying about Chateta.
"Chateta cut our response time from 4 hours to under 2 minutes. The AI handles 70% of inquiries automatically, and our customers love the instant answers."
"We connected our WooCommerce store and within a day, the AI was answering order tracking questions perfectly. Our support team finally has time to focus on complex issues."
"The unified inbox has been huge for us. WhatsApp, Instagram, email... everything in one place. We went from 3 different tools to just Chateta."
Frequently Asked Questions
Everything you need to know about Chateta. Can't find what you're looking for? Contact our support team.
How does the AI know how to answer my customers' questions?
How long does it take to set up?
Which messaging channels do you support?
Can I customize the chat widget to match my brand?
How does the WooCommerce integration work?
What happens when the AI can't answer a question?
Is there a free plan?
Do you support Shopify?
Ready to Transform Your Customer Support?
Start resolving tickets faster, reduce your team's workload, and keep customers happier. All from one inbox.
Free plan available. No credit card required.